Return Policy

Return policy period applicable for different categories

 

Category

Time period

Conditions  for Return & Return

Apparel

7 Days

Refunds will initiate only if it is determined that the item was not damaged while in your custody, or is not different from what was shipped to you.

Footwear

7 Days

Refunds will initiate only if it is determined that the item was not damaged while in your custody, or is not different from what was shipped to you.

Fashion Accessories and Jewellery(watches, handbag, luggage)

7 Days

Refunds will initiate only if it is determined that the item was not damaged while in your custody, or is not different from what was shipped to you.

Eye Wear

7 Days

Refunds will initiate only if it is determined that the item was not damaged while in your custody, or is not different from what was shipped to you.

Mobile Phone, Laptop ,camera & Tablet(accessories)

7 Days

In some cases buyer want only refund no replacement that time if buyer have valid reason of return in this case only we allow refund to buyer. If reason is not valid we are not responsible for it.

Our team of Winsant will help you for short out any issues related to the products through online service facility, guidance over the phone and technical person can visit from specific company side. If a defect is determined within the 7 day period following delivery, a replacement of the same model will be provided at no additional cost. Only in cases where the replacement product is not in stock or has been permanently discontinued, a refund for the entire product or part(s) of the product will be provided by the seller.

Electronics & Home Appliances

7 Days

Return is applicable only for 7 days from receipt of the product and applicable only for the following reasons: Damage / dead on arrival, Manufacturing defect/Expired product & In-correct product. The time frame starts from date the product was delivered as per the confirmation received from our logistics team or courier partners. The refund amount will be equal to the Paid amount for an item.

Home Décor & Furnishing

7 Days

Refunds will initiate only if it is determined that the item was not damaged while in your custody, or is not different from what was shipped to you.

Toys & games

No Refunds

Toys & Games which are marked as non-refundable on detail page are not eligible for return.

Baby products

No Returns & Refunds

Baby care products items are Non – Refundable  

Beauty , fragrance  & personal care 

No Returns & Refunds

No Returns & Refunds in beauty, fragrance, personal care

Sports, Health & Fitness

No Returns & Refunds

No Returns & Refunds in Sports, Health & Fitness product

Apparel accessories, innerwear and sleepwear

No Refunds

No return & refund allowed in Apparel accessories, innerwear and sleepwear    

Indore (lawn &garden)

No Returns & Refunds

No Returns & Refunds in a garden lawn product and tools.

Gourmet and  Nutrition

No Returns & Refunds

No Returns & Refunds apply in gourmet Nutrition product 

Books and Music

No Returns & Refunds

Return applicable only for 7 days from receipt of the product and   applicable only for the following reasons: Damage / dead on arrival, Manufacturing defect/Expired product & In-correct product. The time frame starts from date the product was delivered as per the confirmation received from our logistics team or courier partners. The refund amount will be equal to the Paid amount for an item.

  • In return or refund product condition as it is you got.
  • Product packaging should be good otherwise it is may be damaged in transit.
  • Product identity is available on product like, IMEI number, brand name, and brand tags and other.
  • In electronics item refund all parts of product should available like, remote control ,charger ,adopter ,hands free, guidebook, TV stands, starter kit, product combos, free gifts and others in box products we need as it is.