FAQ's

You can buy anything with one smart touch on winsant.com Just select your product and “click on buy” now or “Add to cart” and check out with your products.
Now just three step
1. Log in you’re a/c
2. Add delivery Address and
3. Select your payment and you will success fully place your order.
Winsant will provide you all kind of Hansel free payment gateway like credit card , debit card, net banking UPI and very trending Cash on Delivery (COD) if you want to pay via net banking , credit card, debit card and UPI than please select “PAY U MONEY” and you want to order cash on delivery than select “COD”.
Yes, defiantly you can secure you’re a/c with change your password, and update your account details like address, credit card , debit card saved details , your cart products and other details.
Unfortunately, products listed as 'Out of Stock' are not available for sale.
Please log in your Winsant account and click on “Track Order” there check your order states.
It usually takes between 4 to 6 days to deliver the order after it has been dispatched. This varies depending upon your and merchant's location.
We will notify you on your registered contact details via Email / SMS about the tracking number and courier/delivery partner details, once the order has been dispatched.
Yes you can Cancel your before it’s dispatched. Just log in your account and select “Cancel order” after select cancellation reason and describe the reason for cancel order.
The shipping cost, if applicable, is mentioned on the product page. The amount that you pay while placing the order at Winsant.com would include the product and courier charges. 
Open your Winsant account and go for order history select “Return Order” and select return reason give reason specification “SEND” it, and soon your return request is generated.
If the status is marked as "OUT FOR DELIVERY", and is not delivered to you in next 24 hours, kindly check with the courier company or contact us.
We will follow up with the courier partner until your order is delivered.
You will get your refund when our sellers get her product as it is he shipped you. Your refund is initiated in business days. And replacement is if your product is available with our seller if not available we give you refund your money.
In case, you discover that the Courier Company has delivered your package to the wrong address, you should immediately contact us.
We will follow up with the courier partner and notify you at the earliest possible.
If your order is not coming in that given time. Please track your order States either please Contact Us or E-Mail Us, our Customer cares will assist you soon.
There could be a delay depending upon your shipping address, merchant's location, courier services and unfavorable climatic conditions. You can track your shipment from the courier company’s website, using the tracking number sent to you on your registered Email/Contact number. If there's no update in shipment, please wait for 48 hours. Else, get in touch with customer support team.
Not right now but soon Winsant will start this service.
Since your products may be shipped from different merchants, orders with multiple products and different delivery timelines will be delivered to you separately.
The number of days could vary depending upon your shipping address and seller’s location.
Courier companies update the tracking number on their website after the shipment is handed over to them. Sometimes it takes up to 48 hours for the tracking number to get updated. However, the shipment is on its way to its destination. If you have recently received the shipment details, we would recommend you to wait and try tracking on the website after some time. If the tracking number is still not updated, please get in touch with us.
You may request for change of address if the order has not been handed over to our courier partner. You can track the status of your order from Winsant 'My Account' section or from winsant.com/track order.
If the order has not reached the shipment stage, you can change your shipping address from 'My Account' section or contact us at Winsant.com/support. If your current order has already been shipped, you can still update the address in your Winsant Address Book for future orders. To edit an existing address that is saved in your Winsant Account, kindly visit the 'Address Book' page and click on 'Edit'. After you have made the required changes in the Address, click on 'Save'.
No, Winsant does not deliver to international locations.